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Welcome to my brand spanking new blog about my experience and reflections from around 10 years working on digital inclusion. It’s an area that has changed hugely since 2007, and will continue to evolve. However the popular conversations around digital inclusion often haven’t caught up, and it’s time we had more nuanced discussions …and goals. The current drive to move services and service users online is in danger of drowning these issues; I hope this blog can be part of widening the conversation. When we talk about digital inclusion, and (perhaps crucially) when we look at funding for digital inclusion, the goal is generally stated the same way; “to get people online”. Of course this is a key part of what should be the goal, but often it has had the effect of detracting from the actual goal; “everyone to be online”. If you work at the coalface of digital inclusion now, you probably have already noticed a change in the last decade – more and more you will notice that learn